Privacy and Cookies

1. PRIVACY POLICY

1. Data Controller

Owner: BEAUTY GALLERY GESTION SL
CIF: ESB98963648
Registered office: Avda Picasso 1, 46750- Oliva- Spain
Contact email: info@livingoliva.com

2. Purpose of the treatment

We collect and process your personal data for:

  • Manage orders, shipments, and billing.
  • Sending informational or promotional communications (if you have given your consent).
  • Improve your user experience on the web.
  • To handle inquiries or requests made through contact forms.

3. Legitimation

The treatment is based on:

  • The execution of a contract (purchase or service).
  • Your consent (for example, by subscribing to our newsletter).
  • The legitimate interest to improve our services and prevent fraud.

4. Recipients

We do not share your data with third parties, except when legally required or for essential services (such as payment platforms, messaging or email marketing) that act as data processors and with whom we have signed confidentiality agreements.

5. Rights

You can exercise the following rights at any time:

  • Access your data.
  • Correct them.
  • Request its deletion.
  • Oppose the treatment.
  • Request portability.
  • Limit your treatment.

Simply send an email to info@livingoliva.com indicating the right you wish to exercise. You can also file a complaint with the Spanish Data Protection Agency ( www.aepd.es ).

2. LEGAL NOTICE

Holder's details

In compliance with Law 34/2002, on information society services and electronic commerce (LSSI-CE), the following information is provided:

  • Trade name: Living Oliva
  • Owner: Beauty Gallery Gestion SL
  • CIF: ESB98963648
  • Registered office: Avda Picasso 1, 46780 – Oliva- Spain
  • Email: legal@livingoliva.com
  • Activity: Online sale of customizable clothing

Terms of use

  • Accessing and browsing this website implies acceptance of this legal notice.
  • Living Oliva reserves the right to modify the content, design or conditions at any time and without prior notice.
  • Unauthorized use of the content will be prosecuted to the fullest extent of the law.

Intellectual and industrial property

All content on this website (designs, text, images, logos, source code, etc.) is the property of Beauty Gallery Gestion SL or licensed third parties. Unauthorized reproduction is prohibited.

Responsibility

Living Oliva is not responsible for damages arising from the use of this website, nor does it guarantee the absence of viruses or other elements that may damage the user's computer systems.

 3. TERMS AND CONDITIONS OF PURCHASE

1. Identification

These terms and conditions govern the purchase of products offered on the website www.livingoliva.com by Beauty Gallery Gestion SL

2. Purchase process

  • The user selects customizable products and adds them to the cart.
  • Before finalizing the order, a summary with details, prices, and taxes is displayed.
  • The user must provide shipping information and select a secure payment method.

3. Prices and payments

All prices include applicable VAT. Payment is made through secure platforms.

4. Shipping

We ship to all of Spain and other selected countries. Delivery times vary depending on the destination and level of customization, and will be indicated before you finalize your purchase.

5. Exchanges and returns

As these are personalized products, returns are not accepted unless the product has manufacturing defects. In that case, the customer must contact us within 14 days of receipt.

6. Warranty

All our products come with a legal guarantee in accordance with current regulations.

7. Applicable legislation

These terms and conditions are governed by Spanish law. In the event of a dispute, the parties will submit to the jurisdiction of the courts of the consumer's domicile.

4. COOKIES POLICY

1. What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the user's browsing habits or their device, and, depending on the information they contain and how you use your device, they can be used to recognize the user.

2. Types of cookies used

The Living Oliva website uses the following types of cookies:

a) Technical or necessary cookies:
They are essential for the proper functioning of the website and the provision of the services offered. They include, for example, traffic control, data communication, access to restricted areas, and order processing.

b) Analytics or measurement cookies:
They allow us to quantify the number of users and thus perform statistical measurement and analysis of how users use our website. Tools such as Google Analytics are used, with anonymized data.

c) Personalization cookies:
They allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience, such as language, browser type or the region from which they access it.

d) Behavioral advertising cookies:
These cookies store information about user behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on that profile.

3. Third-party cookies

This website may use third-party services that collect information for statistical purposes, user site usage, and for the provision of other services related to website activity and other Internet services.

Specifically, this website uses:

  • Google Analytics (owned by Google Inc.): a web analytics tool that allows us to understand how users interact with our site.
  • Meta Pixel (Facebook/Instagram): to display personalized advertising based on user interests.

4. Consent

When you access our website, an information banner about the use of cookies is displayed. You can accept, reject, or configure their use. Non-essential cookies will not be installed without your explicit consent, in accordance with Regulation (EU) 2016/679 (GDPR) and Law 34/2002 (LSSI-CE).

Consent can be modified or withdrawn at any time from the cookie settings available on the website or through browser preferences.

5. How to disable or delete cookies

You can allow, block, or delete cookies installed on your computer by configuring your browser settings. Below, we explain how to do this in the main browsers:

6. Cookie policy update

Living Oliva reserves the right to modify this Cookie Policy to adapt it to new legislation or changes on the website. We recommend that users review it periodically.